Privacy Policy
Privacy Policy
At Wallacebet, we are committed to protecting your privacy and safeguarding any personal data that you provide us with when using our online casino and sportsbook services.
Data Collection and Processing
We collect and process information about you for the following purposes:
- To create a user account: We need basic contact details (email address, password) from each of our users to enable secure login.
- To verify your age: As required by regulatory bodies in many jurisdictions, we must verify that all new customers are above the minimum legal age for gambling. This is done using an independent third-party service.
- To provide online services: We process personal and financial data (including payments) as part of our standard business practice to facilitate gameplay and payment processing.
- Marketing communications: With your permission or under certain regulations, we may use specific information about you in order to send marketing materials tailored to your preferences. In all instances where we collect sensitive information (e.g., location), this will be subject to explicit opt-in.
What data do we store?
To facilitate access and usage of our services for registered users:
- Basic user data: Email address, password.
- Verification documents: As detailed within the verification procedure document provided prior to commencing gameplay.
- Payment information (including IP address) may also be processed.
- Customer communication data.
Cookie Policy
Cookies are small files that store temporary session-related and personal preferences. Cookies enable a smoother user experience by saving specific settings, e.g., time zone or favourite games. In compliance with EU regulation on cookies (GDPR), we categorize our cookies into four types:
- Essential - These facilitate necessary website functionality for users.
- Analytic - These help us monitor and improve the performance of Wallacebet websites.
- Marketing - We may place these to tailor advertising experiences to user preferences based on their online actions.
Withdrawal Rights
As per EU regulations, you have a right under Art. 15 GDPR, which includes:
- Right of access: You can request what data we have collected about you and how it is being processed.
- Correction/rectification: If this information proves to be inaccurate or incomplete.
- Erasure ("Right to be forgotten"): Should this apply (in instances where the withdrawal results from a child's identity becoming known).
- Data portability.
Data Protection Principles
We follow best practices as specified under EU regulation for the processing of personal data (GDPR):
- Processing Lawfulness - All activities are carried out by us in strict compliance with current and relevant laws.
- Accuracy – Ensuring that all the information we store about you is accurate at all times.
What happens when this Policy is amended?
We may review, update or amend our privacy policy periodically to adhere to changing requirements from regulatory bodies or new user needs. We will alert customers by email of such updates in order for them to remain informed on how their data might be processed going forward.
Wallacebet takes all necessary and appropriate technical measures to protect your information, including:
- Regular software update for enhanced security.
- Continuous monitoring and risk assessment.
Please do not hesitate to get in touch should you have any further questions regarding this document or our general practices with customer details.